Sharing the right message in the right way.

Tailored strategies to tell your story.

The right messaging to the right audience at the right time.

Community and stakeholder engagement is a specialised process to help you be seen, be heard and be bold through the right messaging to the right audience at the right time. It’s a nuanced process far removed from one-size-fits-all but with a shared aim – to authentically engage communities on a journey that looks to evolve our cities, our skylines and our infrastructure.

Flexible and scalable solutions

Bespoken’s community and stakeholder engagement team has decades of real-world experience in creating and delivering tailored strategies that build on global best practice to deliver targeted solutions.

Working across the public and private sectors, we have delivered successful outcomes in sectors including property, retail, tourism, aviation, defence, government, urban development, renewables, road and rail infrastructure, resources and construction. Working in-house or as external advisers, we’re your trusted partners in communicating effectively with the communities you serve. 

How do we do it?

At Bespoken, we understand that authentic community engagement is about so much more than simply delivering words on a page or adhering to minimum government and council requirements.

Rather, it’s about starting and maintaining authentic and transparent conversations with communities and stakeholders to make them a critical part of your process and an enthusiastic champion of your outcome.

Here's how it works.


Brief us on your project, and we’ll come up with a tailored and authentic engagement plan and strategy that is befitting to your needs and stakeholders.


Give us the go-ahead to act and we’ll immediately start the necessary conversations on your behalf.


As the community accepts your invitation to join the conversation, welcome their feedback, listen carefully, assess, respond and move forward!

How we can help.

As a full-service agency, our list of what we can do and will do, is exhaustive. If you’d like to know if we can help deliver a certain need or brief, let us know and we’ll reach out. In the meantime, here’s a sample of what we can help you with.

Community and stakeholder engagement strategies and delivery
Sentiment indexing of your new and potential communities
Development of stakeholder matrices and messaging
Project representative – community engagement officer
Development and maintenance of project websites, EDMs, surveys and 1800 numbers
Delivery of targeted engagement via digital marketing, social media and innovative techniques
Virtual tours
Facilitated workshops and pop-up events

Experience speaks for itself

The best testimonial is word of mouth, so we invite you to read the stories of our past projects.

Want us to help you be heard by the right stakeholders?